Soaking Code of Conduct
Murrieta Hot Springs Resort Pool Area Guest Code of Conduct
To ensure a peaceful and restorative experience for all, we kindly ask that you observe the following guidelines while enjoying our soaking and pool areas:
1. Respect for Shared Spaces
Please do not reserve or “claim” lounge chairs when not in use. Personal items left unattended for extended periods may be removed by staff to accommodate other guests.
Cabanas are available for purchase and may not be used unless reserved.
2. Designated Areas
Please respect areas reserved for adults, spa guests, and overnight guests. These spaces are thoughtfully designed to serve the specific needs of our diverse guests and ensure the best possible experience for everyone.
3. Quiet Environment
To preserve the tranquil atmosphere, personal music is not permitted in the soaking or pool areas. You are welcome to use headphones.
Cell phones must be used discreetly and respectfully. Please avoid speakerphone use, loud conversations, FaceTime, or video calls in shared spaces.
4. Safety First
No horseplay, diving, running, or roughhousing is allowed in or around the pools. Please be mindful of others’ safety and personal space.
5. Smoke-Free, Drug-Free & Weapon-Free Zone
The soaking and pool areas are strictly non-smoking, including vaping and e-cigarettes.
The possession or use of illegal drugs or weapons is strictly prohibited anywhere on the property.
Designated smoking areas are available elsewhere on property.
6. Cleanliness & Courtesy
Please shower before entering pools and refrain from using oils or lotions that may affect water quality.
Dispose of trash properly and help us keep the area clean for all guests.
Return your towel after use. Bins are provided for your convenience.
7. Mindful Conversation & Conduct
We encourage soft voices and peaceful interaction in the soaking areas to support relaxation and reflection for all.
Excessive public displays of affection (PDA) are not permitted. Please be considerate of the comfort of all guests.
Guests using abusive language or exhibiting aggressive behavior toward staff or other guests will be asked to leave the property.
8. Family-Friendly Conduct
Children must be supervised by an adult at all times.
Swim diapers are required for toddlers and infants.
9. Alcohol & Food
Outside food and beverages are not permitted. Alcohol is available through designated resort service areas and must be consumed responsibly.
10. Guest Access & Wristbands
All guests must check in at the Bathhouse upon arrival and wear their wristband for the duration of their stay.
Guests are welcome to leave the pool area to enjoy other areas of the property, however, there are no in-and-out privileges for the resort. Re-entry is not permitted once you exit the property.
Any items left in Bathhouse lockers past 10:00 PM will be removed and sent to Lost and Found.
11. Service Animals
Only service animals are allowed in the pool area and must remain supervised and on a leash at all times.
12. Wildlife & Lake Areas
No fishing or swimming is permitted in the lake.
Please be kind to wildlife—do not feed, chase, or harass animals.
13. Appropriate Attire
Family-friendly, appropriate swimwear is required in all soaking and pool areas.
Attire guidelines are subject to management discretion to ensure a comfortable environment for all guests.
By following these simple guidelines, you help us create a rejuvenating and respectful environment for all guests. We appreciate your cooperation and wish you a serene and healing experience.
Warmly,
The Murrieta Hot Springs Resort Team
